Webafrica No service

I guess it's my fault I didn't come to hellopeter first and check the reviews. I app**** for Fibre with Webafrica on the 5th March 2025 and to date 14 March 2025 I am still without an installation. First I was asked to pay so that they can complete the order and I did so on the 5th March 2025 and they confirmed payment and then sent me login Id and password. I contacted them and explained that there was no installation and no router. They then proceeded to cancel the activation and opened a new order. Upon doing this I was then asked again to pay before they can complete the order and arrange installation. This has now become a back and forth with Webafrica blaming Vumatel for not moving the payment and Vumatel Blaming Webafrica for the same. The finger pointing continues while I try and contact both parties to try and resolve their incompetence. Still with no answer as to when I will receive installation going on three weeks and all they can say is we apologize.