Webafrica = No Reponses or Service

On 27 February 2025, I received yet another notification from Webafrica that they will be increasing my fibre line again to R789 (50/50 line). For additional context, this will be the 3rd price increase in a year. 1 December 2024, debit order R719, 1 January 2025, R749, next increase 1 April 2025. I reached out to Webafrica on their WhatsApp line, Khensani advised that the January increase notification was an error however, I advised that that was not the case. Her response: "meaning they are increasing their prices because everything is becoming expensive." I requested to be connected to a different consultant as this was not helpful. Next agent to answer, or rather not answer, Gugu. I once again explained the increases and how this was becoming unaffordable, no responses received at all. I then reached out on the web portal, Neo answered however, once again, after advising of the increases, no response was received. I tried calling however, the prompter advises you that assist with sales telephonically and you need to reach them on WhatsApp for customer service. Please can someone assist to cancel Webafrica and recommend a Fibre provider that responds and assists.