WEBAFRICA - NO NEW ORDER&NO INSTALLATION

10 Days later - after i paid the R249 and after i recieved my router still i dont have Fiber nevermind the connection i dont have installation. First order was created with the incorrect address after octotel and me as client informed them that a new order needs to be created -according to them they can just update the address and to mention the waiting period on the whatsapp channel is pathetic, after me as client phoned octotel and web africa finally a new order was created and not only a update on the address,i was promised not to worry the matter will be escalted as urgency and a Tec will call me from octotel to arrange installation,its a new day and still no call,yet again me as client called in to ask for progress and still Octotel didnt recieve any new order from web africa. i called Webafrica again and i was told it will take 24 - 48 hours for them to recieve the order,i personally thinks its utter bull****. Im not even connected as yet and i think i made a mistake by signing up with Webafrica, client service at the start sounds amazing,only to end up 10 days later and still nothing.