CL
Caitlin L
1 reviews | Active since Mar 2024
03 Jul 2024, 14:23
Webafrica - No internet for 2 days.
Webafrica is the worst service you can ever join. On Monday, my router started flashing red and my Internet connection stopped. I've been messaging and messaging and their fakour response is "a fault has been logged", but they never show any initiative to resolved the issue.
Last month I had the exact same problem and now again. They stop the connection but still bill us for the entire month.
Seriously, this is not good at all. Very bad service and very poor way of resolving such issues.
I wouldn't even refer them to anyone. Very frustrating.
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Caitlin L's updateReviewer Update
05 Jul 2024, 07:16Another 2 days gone and still no assistance from Webafrica.
They send emails that the fault had been logged and still no communication from their so called "Senior Faults Technician".
It's sad that at the end of the month I'll still be charged for the 5 days that I had no internet.
Webafrica needs to be of more assistance in such instances. It's starting to get frustrating and somehow they don't give a damn.
They send emails that the fault had been logged and still no communication from their so called "Senior Faults Technician".
It's sad that at the end of the month I'll still be charged for the 5 days that I had no internet.
Webafrica needs to be of more assistance in such instances. It's starting to get frustrating and somehow they don't give a damn.
CL
Caitlin L's update05 Jul 2024, 07:16
Reviewer Update
Another 2 days gone and still no assistance from Webafrica.
They send emails that the fault had been logged and still no communication from their so called "Senior Faults Technician".
It's sad that at the end of the month I'll still be charged for the 5 days that I had no internet.
Webafrica needs to be of more assistance in such instances. It's starting to get frustrating and somehow they don't give a damn.
They send emails that the fault had been logged and still no communication from their so called "Senior Faults Technician".
It's sad that at the end of the month I'll still be charged for the 5 days that I had no internet.
Webafrica needs to be of more assistance in such instances. It's starting to get frustrating and somehow they don't give a damn.