1 reviews | Active since Sept 2013
Webafrica - No customer service - to tired to keep on trying
Webafrica you are in trouble.... Tried to buy the ESET (Antivirus) from Webafrica. There is no way to do it on the website so I had to use the whatsapp number. ( you can no longer speak to a customer service person not even sales) First they struggled to purchase it on my behalf, If I thought that was a struggle then my struggles had only begun. They sent me an email that had no information in it. I needed the product code and password. I cannot tell you how many persons I messaged all did the same thing to me either ended the call or transferred me without telling me why. Even after I said dont transfer me they continued to do so. The last person said she would assist and get back to me , I never heard from her again and after a few hours they closed the chat. Im tired of this struggle and will be cancelling all my other subscriptions as well.
