LF
Lisa F
1 reviews | Active since Jan 2018
01 Sept 2026, 19:31
Webafrica no contact
I have had the wort experience with Wbafrica. if your internet stops working you will not receive any support. The What up service does not exist the telephone number they give you on the internet also does not help. you are fist in the the que for hours but no one ever answers you. to add insult to injury you are unable to cancel them. so happiness pay them for nothing for the rest of your life it would seem. Strongly recement you look elsewhere for internet no human contact it would seem AI is running the sow
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Webafrica's replyOfficial
02 Sept 2026, 08:34Hi Lisa,
We understand how disappointing it must be to feel unsupported when experiencing service issues, especially when you're unable to get the assistance you're looking for through the available support channels. This is certainly not the experience we want for our customers.We want our clients to feel supported whenever they reach out, and we're here to help. If your query is still outstanding, please send us a direct message via Hello Peter with more details about the issue, along with the email address linked to your Webafrica account. Once we have those details, we'll be happy to take a closer look and assist further.Your feedback regarding the support experience will also be shared with our Service Quality Team for review and improvement.
Warm regards,
Webafrica Crew
We understand how disappointing it must be to feel unsupported when experiencing service issues, especially when you're unable to get the assistance you're looking for through the available support channels. This is certainly not the experience we want for our customers.We want our clients to feel supported whenever they reach out, and we're here to help. If your query is still outstanding, please send us a direct message via Hello Peter with more details about the issue, along with the email address linked to your Webafrica account. Once we have those details, we'll be happy to take a closer look and assist further.Your feedback regarding the support experience will also be shared with our Service Quality Team for review and improvement.
Warm regards,
Webafrica Crew
Webafrica's reply02 Sept 2026, 08:34
Official
Hi Lisa,
We understand how disappointing it must be to feel unsupported when experiencing service issues, especially when you're unable to get the assistance you're looking for through the available support channels. This is certainly not the experience we want for our customers.We want our clients to feel supported whenever they reach out, and we're here to help. If your query is still outstanding, please send us a direct message via Hello Peter with more details about the issue, along with the email address linked to your Webafrica account. Once we have those details, we'll be happy to take a closer look and assist further.Your feedback regarding the support experience will also be shared with our Service Quality Team for review and improvement.
Warm regards,
Webafrica Crew
We understand how disappointing it must be to feel unsupported when experiencing service issues, especially when you're unable to get the assistance you're looking for through the available support channels. This is certainly not the experience we want for our customers.We want our clients to feel supported whenever they reach out, and we're here to help. If your query is still outstanding, please send us a direct message via Hello Peter with more details about the issue, along with the email address linked to your Webafrica account. Once we have those details, we'll be happy to take a closer look and assist further.Your feedback regarding the support experience will also be shared with our Service Quality Team for review and improvement.
Warm regards,
Webafrica Crew