Webafrica - New Client - Service NONE !!!

We left our previous ISP for better price to WebAfrica , but since signing up with them just problems. Signup Date: 2022-11-14 / Cancellling previous line on the 28th and then was said 24/48 hours. Week later and still no internet. Contacting them via Whatsup just more of issues , because department dont talk to one another. According them , the problem is Vumatel. This morning after messages over whatsapp it will be active , was said no only activation on 23/12/2022 , this is not acceptable WebAfrica.

I'm re-thinking the move .... THIS IS REALLY NOT LOOKING GOOD GOING FOWARD