Webafrica must fall

This is my second time complaining about this place. Please guys for your own sanity don’t use these people. They have bad WiFi connection but what is the worst is the customer care service. Firstly you can’t get a hold them you can only WhatsApp them which they ignore and then answer you at the end of the day saying you haven’t messaged in a while so we are closing communication now. If you ask to speak to a supervisor they stop responding. We tried moving the wifi to our new home and they said yes it can be done and it’s in the process, then cancelled the move on there side and failed to tell us why. We have no other choice to cancel with them because they refuse to help. FYI I’m still waiting for an agent to answer my WhatsApp now. It’s been 3 hours. Worst ****ing WiFi provider in SA