⚠️ Webafrica Misleads Customers & Charges Unjust Fees!

I have been a loyal Webafrica customer for nearly a year and have experienced extremely poor service and misleading information from their agents regarding cancellations, when I came to the point of cancelling their service.

Despite following the contract procedure of ONE calendar month’s notice, I was told my service would end TWO months later and was hit with an unjust R999 retention fee — nearly a year into my contract.

I have screenshots of every interaction and have already lodged formal complaints with ISPA and the Consumer Goods & Services Ombud (CGSO).

Webafrica’s actions are unfair, exploitative, and misleading. I hope this warning helps other consumers, and I urge Webafrica to resolve my complaint immediately.