WEBAFRICA MAJOR UNSATISFACTORY SERVICE. FOR A MONTH!

I have fibre at my business premisses. 6 June 2020 we logged a reconnection. I was told that it takes 48 hours for them to reconnect. Since then after 48 hours I was not connected. We have phoned we Africa get put on hold for 50 minutes then the consultant says we must speak to provisioning. Hold again for 50 minutes again. Then consultant says no you must speak to support. Once again! This has happened 3 times. Lastly we asked a manager must contact us, still no manager. Then after every second day spending airtime on our phones trying to get connected once again we requested on Thursday for a manager. Still waiting. They only work specific hours, not even on a Saturday and I cannot do any work due to the fact no internet. To mention the frustration of losing business because of Lockdown and now trying to get my business back on track with no assistance. So word of advice STAY AWAY FROM WEB AFRICA AS AFTER CUSTOMER SUPPORT STINKS. Quick to debit Account but not eager to help!