1 reviews | Active since Dec 2013
WebAfrica LTE an Absolute Farce
Signed up with WebAfrica in Dec 2019 for 2 LTE packages and everything worked perfectly until the COVID lockdown where speeds were significantly decreased. This was understandable due to the increased load. The speeds and overall stability have since continued to decrease to a point where both packages are running at speeds less than 1mb/s or simply do not have internet access. Comparing these speeds to my work's router with a Telkom LTE package directly with Telkom which is running at 25 to 30 mb/s less than 300m away, the Webafrica network is a farce.
The support center leaves you on hold for hours at a time with their "call back" feature simply sending you back to the main options. Email support replies with generic responses and how to guides.
If you are looking into moving ISP's, simply stay away from WebAfrica LTE
