Webafrica -***** that will lie to you

Ordered my fibre on the 31st of July. Had it installed 8 days later. Fibre router did not arrive on that day. Made to wait through the long weekend after that, got through to support 2 weeks later, I was assured that my router would be delivered in two days(Friday the 16th) I'm sitting here on Monday unable to get through because there's no agents available to speak to me. Nearly 20 days since my order was placed and I haven't been helped one bit. Appalling service, disgusting attitude towards your clients and to make things even worse I was straight up **** to. Seen many posts on the local forums warning to stay away from WebAfrica and chalked it down to people being overly critical but now in retrospect I should have went with another ISP, or someone that tries to listen to their clients.