1 reviews | Active since Jun 2021
WebAfrica - Keen to get your business but couldn't care less about the level of service provided.
Worst customer service ever... The Whatsapp helpline is useless, buggy and slow so don't expect any speedy resolution to your problems. If you actually get through to an agent they'll note that they don't have the necessary permissions to help you and need to re-direct you to another agent... Low and behold you finally get to the person who can actually assist you, they'll close the chat within 5min of you not responding because they refuse to look at the previous chat and be pro-active. Welcome to the digital run-around from hell!
Of course the only phone line available is for the sales team who couldn't care if the product they are selling actually works.
My advise would be to pay the slightly higher price and go with Afrihost ISP. You'll save yourself years of heartache and frustration...
