Webafrica is totally useless

I have just canceled my fiber line with WEBAFRICA and I will never use them again. There support is totally useless. They do not answer the phone. The whatsapp help line – does not help. Sending them an email – it show as pending there support system – but nothing ever goes done. For many years they used to one of the best ISPs in the country. Now they are one of the worst – stay away from them.