WebAfrica is the worst Internet SP EVER

On 12 June at 08:45 I logged a ticket that my internet is no longer working. They have sent me the same SMS and email for two days saying that my ticket is being worked on etc. on 14 June they stated that my ticket was escalated to a senior technician. When I followed up now again they said they can see my line was cancelled in the back end and nothing further. I am absolutely FURIOUS. I have never received such poor service in my life!