1 reviews | Active since Mar 2024
WEBAFRICA IS THE WORST FIBRE SERVICE PROVIDER
STAY AWAY!!!!! WORST Service Provider EVER!!! They only have a phone nr you can call for sales. No other way of contacting them with any problems or queries EXCEPT via a life chat. This is ridiculous. I have spoken to 19 Consultants since middle January, still my problems is not sorted. A house move that was suppose to be 1, 2, 3 and 2 months later they still haven't cancelled the old line at the previous address. New tenants cant activate any fibre. They are billing me double, promising credit because of *********** service consultants. When the waver, they waver for a month later which means I still had to pay for everything. The service consultant was suppose to explain from start to end all the hidden costs but he was *********** and did nothing when he spoke to me in January. He was more interested to offer me new deals. Also made a mistake with the address and ended up not being covered by the Fibre Service Provider with the new deal. That caused us to sit without fibre for 2 weeks in the new home. Still I had to pay for EVERYTHING. They are on the ball to get the deals done and signed for but the moment there is 1 issue the are Missing In Action!!! WORST IS NO COMMUNICATION is possible via a phone call. So HOW DO I GET THIS PROBLEM SORTED??? WEBAFRICA...YOU ARE JUST ABSOLUTELY THE WORST!!!!
