Webafrica is the worst Fibre company I ever came across

I have had a terrible experience since the 24th of February until today.

So I canceled services last year and the I logged a chat last month advising that I want to reconnect.

I then made a payment on the 24th and after I made a payment I received a call from Vuma. They asked if I need a router or have one I told them I still had the old one and then they said I should give it 48hours to connect.

Until today I'm still waiting then yesterday I got a agent who was assuming things and clearly not doing their job. This agent kept telling me to make payment even thou I told them numerous times that I made a payment. They kept sending me payment links and kept sending messages telling me to make payment.

I asked them if I was mad to make another payment whereby I didn't even get my services restored. But they just kept on saying make a payment.

Jessica Tsengiwe gave me the most terrible customer service experience I have ever experienced in my entire life.

It's been three weeks and I'm still waiting for services

People keep promising that it will be active in 48hours till today I still don't have services.