1 reviews | Active since Jun 2018
Webafrica is the worst
For a new client, after all the trouble l’ve been through with this dishonest company all I’ve had was problems, firstly my order was late, I received nothing but lies from the service team, i had to constantly send my documents because no order was processed, then I’m giving lies and different stories from the service teams. When I finally get my lte package it gets cancelled, now I have been following up for two weeks again, I get blocked from their social media team, I was told to re-order and to pay again!. I’m constantly told that no documents was sent and I have repeatedly sent my proof of payment. Do they not want me as a customer! This is the worst service I have ever received and I have paid! I’m 36 weeks pregnant, all I want was to get this sorted! Why even though I’ve sent proof of payment they insist that I haven’t!
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
