Webafrica is the absolute worst!!!!! DO NOT SIGN UP FOR WEBAFRICA!!!!

0/10! I created an account just to post this so less people sign up with webafrica.

I do not recommend, do yourself a favour and stay far away.

First of all, they only deal with you through whatsapp - Not as convenient as you think. They choose when they want to reply, they choose when they want to acknowledge your concerns, they choose when they want to ignore you and they never listen.

The customer service is absolutely putrid! It's as if they aren't trained at all.

I tried to leave 6 different times but they wouldn't let me. They would constantly say that bad customer service is not a good reason to leave. And by the way, I'm not doing this for free stuff, my work pays for the internet expenses.

I was promised that I would receive a free month for the bad experience, the manager never followed through on that. They then ignored all of my attempts to get hold of them for a month.

They promised me a call back from a manager at least 5 different times, they then just ignored me and never did.

They took money out of the wrong account and are blaming me for an automated process. Every month they debited the correct account, now that they messed up, it's my fault.

I am disgusted at the pathetic service, empty promises, ignorance and how nonchalant this company is.

I have been begging to leave for the longest time, I want out! Now!

I have screenshots of EVERYTHING, and I'm happy to share.

I'm headed to as many platforms as possible to share this information.

DO NOT SIGN UP FOR WEBAFRICA!!!!