1 reviews | Active since Dec 2010
Webafrica is terrible!!!
I cancelled my ADSL when ordering fibre. When told fibre will take over 6 weeks, I cancelled it online. I asked for LTE - had shocking service on the phone from a sales lady. Didn't process the order any further - still charged R210 for delivery of the router which was not processed. After checking online - nothing had been cancelled. Called in and spoke to billing department - cancelled everything again. Fibre not cancelled and adsl still running despite me trying to cancel everything. Terrible company and terrible service. No-one answers phones during lunch!!!
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica