webafrica is such a useless company only interested in sales customer service is stinking

My name is Victoria Lindela Jennings contact number ***.I app**** for a fibre line with Webafrica,firstly I was told is going to be R699 per month 3months later debit order amount changed to R899.00 I have tried couple of times trying to reach them their whatsapp number is totally useless to help queries of amount only service you get at first hand when you interested to take a sale with them.

On the 30/06/2022 at 09:26am it was on a Thursday I called Webafrica number I found on goggle *** spoke to a lady named Mandisa regarding cancellation due to my unhappiness of their service firstly not happy with the debit order amount it is not according to our agreement. After a long chat we came to an agreement that she logging the cancellation and I requested a reference for the call she said their system doesn't populate reference number but she has loaded but in July around 20th I should pay the settlement amount of R2800.I provided the money on my account and another R899 it was a notice debit order but in vain nothing was deducted.

I struggled I again to get hold of the call centre.This the reason I decided to write to hellopeter I want to cancel and pay the settlement amount of which I believe it will be lesser since they were continuing debiting.

I will never recommend Webafrica they are useless company only interested in making sales but after service is disgusting