WEBAFRICA IS *****ING PEOPLE'S MONEY

I RECENTLY ORDER FIBRE INTERNET FROM WEBAFRICA AND WAS ASKED TO PAY FOR MY ROUTER THEN I DID.

AFTER 3 WEEKS OF WAITING I WAS PHONED BACK AND TOLD THAT THE FIBRE LINE HOLDER FROGFOOT FIBRE DOES NOT HAVE FIBRE IN OUR AREA AFTER I VISITED THE WEBAFRICA WEBSITE THAT SAID THEY DO HAVE FIBRE IN OUR AREA.

I ASKED FOR A REFUND ON MY ROUTER OF R200 AND I WAS TOLD THEY WILL ESCALATE IT STILL DO DATE I HAVENT RECIEVED ANY FEEDBACK.

ON THE 30TH OF APRIL I WAS CHARGED R999 IT WENT OF ON A DEBIT ORDER.

I TRIED PHONING WEBAFRICA TO FIND OUT WHY WOULD THEY CHARGE ME FOR NOTHING NO ONE AWNSERED ONLY THEIR SALES SECTION AND THEY TRANSFERED ME AGAIN TO BILLING AGAIN NO AWNSER.

AFTER THAT I HOPPED OVER TO THEIR WHATSAPP CENTRE AND I WAS TOLD BECUASE I CANCELLED THEY CHARGE ME FOR A CLAWBACK ROUTER.

I DID NOT CANCEL THEY DID NOT HAVE THE COVRAGE IN MY AREA.

HOW IS THIS NOT FRUAD I WILL NOT RECOMMEND WEBAFRICA TO ANYONE WORTS SERVICE I HAVE EVER RECIEVED FROM ANY SERVICE PROVIDER.

I WILL ALSO BE OPENING A ***** CASE AGAINST THEM IN THE MEEN WHILE I AM TRYING FOR 3 DAYS TO SORT OUT MY ISSUE AND NO RESPONSE ONLY THAT THEY WILL ESCALATE THE MATTER.

SO WEBAFRICA IF YOUR READING THIS AND WANT TO ASSIST PLEASE CONTACT ME