Webafrica is sinking

Webafrica has been my ISP for 25 years. I am sad to say they have gone from hero to zero in my esteem. January 2021 I had an unusable connection for 7 days. The support system is terrible and it took that long to resolve a simple problem.

I have cancelled my service and will be using Wibernet. I scheduled the service to be terminated on the 1st March. Webafrica switched us off on the 4th February but have not released the Frogfoot connection to be transferred. I hhate to think that this is vindictive but I cannot get through to their support or billing to clear the matter up. We are sitting witout internet service, which has been paid for already.

Mr Nourse your ship is leaking and is going to sink if you do not fix your support system.