BK
Ben K

1 reviews | Active since Nov 2021

24 Nov 2021, 16:06

WEBAFRICA IS SCARY

I signed up with Webafrica 6 months ago and have had max 1 month of internet Data. One cannot speak to any person, except the Sales Department. If you have a technical fault you have to communicate with a "robot" via WhatsApp. On average it takes about 3 hours + and then the issue is still not resolved. Only once in 6 months. Now I what to cancel my contract, but there is no option to do so. Sales Department "transfers" your call to nowhere. Thank God I still have a data contract with TELKOM, because I was going to cancel Telkom as soon as I had data service from Webafrica. You cannot believe that a state owned Telkom is 1 million % better than Webafrica. I challenge Webafrica to contact me and sort it out.

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