WebAfrica is ******** people

I purchased a 20 down and 20 up line. I need this for work. To make money to keep paying for this internet. However I am not getting the speeds I am paying for and further more I have been on the phone every single day for hours on end for over a month dealing with customer support. No one answers the phone calls and I wait for a long time with their whatsapp service. I just get told to do internet speed tests and to restart my modem but nothing ever changes ! All my tickets that I have logged get marked as resolved with no change and no one on support can seem to help me. Why does everyone at tech support tell me they can't help me so they have to transfer my call ? And the ones that say they can help me only say they help me then disconnect. I am extremely unhappy with this service.

I suggest everyone who has WebAfrica as a service provider do an internet speed test and see if you are getting what you paid for because I sure as hell am not !