Webafrica is running a bait and switch ****

last week I started the process of getting wifi from WebAfrica and from the very first interaction I was advised to buy a fibre product which as it turns out was not available at my address. This after I had asked their sales team in order to confirm availability. I cancelled and was advised on another one which was also unavailable at my address. I then decided on an LTE line instead and was advised that if i pay immediately my services would be provisioned. I have not received even an email from them updating me on the order. It has become impossible to contact them and their sales team refers me t whatsapp which is unattended. I feel ****** because they already have my R2000 and it seems they do not intend on giving me the service. does anyone have alternative contacts?