MK
Mzura K

1 reviews | Active since Jun 2022

29 May 2025, 21:08

WebAfrica is Pathetic

Stay away from WebAfrica if you can. it takes less than 24hrs to sign you up and install you fibre-excellent service.

Problem starts once you are connected/signed up:

-it took them almost 90hrs to attend to my issue(yet they claim 24-72hrs). -their irritating automated SMS starts from 08:10am-18:00 yet issue is not resolved rather send you same communication.

after almost a week of blackout, finally connection is back, their useless Whatsapp line which makes you wait for almost an hr to get an agent, once you finally get one, they send you to another one until their shifts are over.its day2 now and still waiting for an agent to set me up.

PATHETIC Service indeed.

0
Replies (0)