WebAfrica is just the worst service provider

WebAfrica has to be the worst service providers I have ever had to deal with. I signed up on the 23rd December 2023, sim was only delivered on the 27th January 2024. The sim never worked, yet I was debited on the 31st January 2024. I made numerous calls, sent numerous emails and endless whatsapp texts to their agents, only for them to tell me the sim is blocked. I ordered another sim and router, delivered on the 4th February 2024. only for it to be delivered on the 19th February. I have been waiting since then for them to activate the sim. Every agent I speak to, gives me the run around. Altogether I have spent over R1200 on services I have not even been able to use. My account is getting debited yet I have not been able to use a single byte of data.

I have even gone to the extent of calling in to cancel everything and simply get a refund, even with that they are failing to follow through with anything.