WebAfrica is just a bunch of empty promises.

Item: Webafrica
Rating: 1
Author: ewald E

What a joke this company is. Advertised line speeds are for LOCAL access, international access is a lottery, at best. If you cancel on the 1st of the month, the cancellation is only effective at the END of the NEXT month, forcing you into another TWO months with webafrica instead of the one as put in their terms and conditions.

They are really quick to respond to tickets, blaming everything and everyone, except their own poor quality service.

Helpful (0)

Replies (2)

Webafrica's replyOfficial

02 Jul 2018, 07:58

Hello ,

Sorry to hear you’ve had a bad experience. We will do our best to sort it out.

So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.

Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Webafrica

Webafrica's reply02 Jul 2018, 07:58

Official

Hello ,

Sorry to hear you’ve had a bad experience. We will do our best to sort it out.

So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.

Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Webafrica

ewald E's updateReviewer Update

02 Jul 2018, 09:37

Hi. I have engaged with your "support" already and that's why I wrote the HelloPeter review to warn other people. More of the same isn't going to help. Regards.

ewald E's update02 Jul 2018, 09:37

Reviewer Update

Hi. I have engaged with your "support" already and that's why I wrote the HelloPeter review to warn other people. More of the same isn't going to help. Regards.