Webafrica is in shambles!

Webafrica is in shambles. By their own accord added a second line to my fibre package. Debited my account by R2000 instead of R900. I reversed the debit order, paid the actual amount and spoke to a support representative who apologized and admitted it was their mistake. Still not sorted, and I'm still without wifi. Disconnected, despite webafrica admiring it was their mistake.

This is but 1 of the many bad service experiences I've had after joining webafrica. Don't make the same mistake.