Webafrica is disgusting

this is the worst customer service i have ever received. literally been trying to get this sorted for the past 2 weeks. first when placing the order for my device and connection, i tried paying for the delivery fee with their "pay now" function, that didn't work. I called them inquiring about it and the guy I spoke with said that they were having an issue with the that process the day before but the payment should go through without any trouble the next day. I tried this again and still it was doing the same thing. They advised I call my bank to find out what the issue was, but turns out the issue was on Webafrica's end. I called again and waited on hold for 50 minutes and got tired of holding. Sent an email and a couple of days later someone called me back and assisted me with the payment by doing it on his end. Why did no one do that before? Once the payment went through, the router was supposed to be delivered on the Monday, the call back was the Friday. I got an sms saying the router is out for delivery and should be delivered soon, they attempted delivery at the incorrect address after I called and updated it and they lady I spoke with said it has been. The Tuesday I called the courier company asking what time that day my device will be delivered, they said it would be delivered that day. I also confirmed that they would be delivering to the correct address. That same day I got a call from the driver saying that he just got the email update about the correct delivery address and that he's already out of the area and would deliver the next day. The address they were attempting to deliver to is 5 minutes away from the correct one. I called back the Wednesday to confirm delivery for that day and the person I spoke with said that it will be. A few hours later I called again and the rep I spoke with said that it's only scheduled for delivery the next day, Thursday. I called back on Thursday again to confirm that I will be getting my package, and the person I spoke with said that the driver says there is an issue with the delivery address and that she would give me a call back after reaching out to the driver to find out what the problem was. After 40 minutes of holding, I still have not gotten a call back and I had to call again. When I called back I got through to the same woman I spoke with, and the says that the driver says he does not deliver to my address. I requested to speak to a supervisor immediately and the device was delivered that same day, after business hours because of these multiple frustrating issues. I finally got my router on Thursday, plugged it in and waited for 24 hours to be activated like they said it would be, it's now been 96 hours and it's still not activated. I called to inquire about it, after multiple attempts of being on hold for at least 20 minutes each, I finally got through to someone, and the lady asks me for my information. As soon as I provided her with my cellphone number, she asks to put me on hold for another 20 minutes and hangs up on me, probably after realizing I won't hang up. This is atrocious and I need this fixed. I've sent a few emails as well and still have not gotten any assistance. This has caused me to put a hold on my work for the past 2 weeks and I don't think that this is acceptable.