Webafrica is deplorable

Have been experiencing no internet connectivity since Monday 16/09/2024, was told that there is an area outage and tech's are working on the problem. It is 3 days later, I have reported the problem repeatedly. At first I was told it would take 24hrs to be resolved remotely, then I received emails to state a technician would contact me to arrange access to my property within 48hrs now the ISP changed it to 72hrs. Ludicrous!!! I've already spent more money to top-up mobile data in the last 48hrs than I spend on the entire prepaid connection of R399 per month!!! Every single consultant has a different story and the one I am currently engaging with (Magdeline W) has the absolute gall, the audacity to insinuate that I don't know how to tell time. I've had this contract for almost 2 years and this is the first time I've ever experienced such downright disgusting service.