Webafrica is debiting my account after they terminated my fiber line

Webafrica terminated my fiber account on a Wednesday, 1 October 2025, Vumatel send me a WhatsApp to inform me on the 1st of October 2025 that Webafrica terminated my contract and asked me if I would like to join another ISP provider and I agreed to a new service provider, the big problem is Webafrica is still debiting my account since they terminated my account on the 1st October 2025. Webafrica in the whole have no clue what they doing, from the IT department to their client services. They need to stop debiting my account. You are unable to speak to anyone by phone, WhatsApp chat is all that you can do and they can't solve your problem