Webafrica is best avoided

Best avoided. Over the past month due to an incorrect billing from them my fibre service has been suspended. Countless hours and just as many empty promises later I am still without fibre. Not to mention that around each turn they try to pin the mistake on me and only admitted their mistake after I submitted screenshot of my chat history with them and emails proving the fault is theirs. In addition, at one point their customer service line just stopped responding to my messages all together. Even after reconnecting to their chat and getting a friendly "Hello" , then silence.