YM
Yolanda M
1 reviews | Active since Nov 2010
05 Apr 2026, 21:52
Webafrica is a very unreliable internet service provider. On 02.03.2026 they came to install our internet and we paid an installation fee of R250. To this day we still have no internet, and their customer service is poor as all we are being told is the ar
Paid installation fee and still not connected to internet services a month later.
Helpful (0)
Replies (3)0
Replies (3)
Webafrica's replyOfficial
07 Apr 2026, 09:30Hi Yolanda,
We know some messages from the Easter weekend might not have been answered. Our team is committed to helping all our customers and responding to every query without delay.
This is an automated follow-up to make sure you’re fully supported. Please send us a private message for any further assistance—we’ll get back to you ASAP.
Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply07 Apr 2026, 09:30
Official
Hi Yolanda,
We know some messages from the Easter weekend might not have been answered. Our team is committed to helping all our customers and responding to every query without delay.
This is an automated follow-up to make sure you’re fully supported. Please send us a private message for any further assistance—we’ll get back to you ASAP.
Warm regards,
Webafrica Crew
Webafrica Crew
YM
Yolanda M's updateReviewer Update
15 Apr 2026, 11:20Hi
No one reached out and the matter is still unresolved.
No one reached out and the matter is still unresolved.
YM
Yolanda M's update15 Apr 2026, 11:20
Reviewer Update
Hi
No one reached out and the matter is still unresolved.
No one reached out and the matter is still unresolved.
Webafrica's replyOfficial
15 Apr 2026, 11:26Hi Yolanda,
We’ve submitted a follow-up with our Octotel team to urgently check on the status of the matter and confirm why there has been no contact or progress yet.
Once feedback is received, we will provide you with a clear update on the next steps to get this resolved.
Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply15 Apr 2026, 11:26
Official
Hi Yolanda,
We’ve submitted a follow-up with our Octotel team to urgently check on the status of the matter and confirm why there has been no contact or progress yet.
Once feedback is received, we will provide you with a clear update on the next steps to get this resolved.
Warm regards,
Webafrica Crew
Webafrica Crew