WebAfrica is a very poor service provider

Hello Peter,

WebAfrica is one of the worst service providers I have interacted with.

They debited me twice without approval and selection of debt order date payment.

Their whatsapp service is poor and they never answer calls.

I had to communicate and terminate my account with them via Twitter. Cause all other platforms failed.

I was debited for two orders of fibre providers.

I was misled by their whatsapp support that I can cancel my order on their web portal. Which was not true. When I asked why is Vodacom package so expensive they couldn't explain why I had to pay for fibre installation if my apartment is fibre ready and only needed delivery of router.

I strongly advise getting fibre directly from an Internet Service Provider. Because WebAfrica is really not a sufficient Fibre Network Operator.