Webafrica is a ****

*Ismail*: "SLOW SPEED ISSUE:#328040, a summary of which appears below.Ticket has been assigned an ID of [FF #***].

Then after a month of no response from webafrica

Ticket #***. Fault #39141. live chat session (***) closed with *Faiza*. No resolve.

It’s now been two months. This is my problem.

I am paying for a 500/50mb line and I have never gotten those speeds to date. Ismail Frydie assured me this would be handled the day I first complained, but it still is not.

I’ve paid for 500mb line and been given a 50mb line so I need my accounts credited accordingly. it’s obvious webafrica is ******** me. You guys are charging me for a line you’re not providing, you are ignoring my issue, you guys prematurely activated my services, overcharged me the first month and now don’t even give me the line speeds I’m paying for. no humans seems to work there to attend to this issue, and I am totally done with this ABSOLUTELY SHOCKING SERVICE!!!! I got a call from frogfoot the other day to say they’re at my house to fix the issue, of course no one had communicated this to me so I was not home. I want a supervisor to call me not to go over the same **** with a bit time and time again!!!