SG
Sithembiso G
1 reviews | Active since Apr 2026
01 Apr 2026, 10:20
Webafrica is a nightmare.
Webafrica is the worst ISP in the world, they keep debiting money from my account that is not on the money we have are agreed on. They are not answering their phone and the live chat on WhatsApp is a nightmare because it is AI/ Bots so they’re not really helpful. This is the 3rd month this is happening.
Do not consider Webafrica as your next ISP.
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Replies (1)
Webafrica's replyOfficial
01 Apr 2026, 11:44Hello Sithembiso,
We completely understand how frustrating and stressful it must be to experience repeated billing issues for the past three months, especially when phone and WhatsApp support haven’t been able to resolve the matter. We acknowledge how this has affected your experience and appreciate you taking the time to share these details.
To help us address this quickly and accurately, please send us a brief description of the billing issue via a direct message on Hello Peter. Our team will review your account carefully and work with you to resolve this as soon as possible.
We sincerely appreciate your patience while we investigate, and we’re committed to ensuring your concerns are handled thoroughly.
Warm regards,
Webafrica Crew
We completely understand how frustrating and stressful it must be to experience repeated billing issues for the past three months, especially when phone and WhatsApp support haven’t been able to resolve the matter. We acknowledge how this has affected your experience and appreciate you taking the time to share these details.
To help us address this quickly and accurately, please send us a brief description of the billing issue via a direct message on Hello Peter. Our team will review your account carefully and work with you to resolve this as soon as possible.
We sincerely appreciate your patience while we investigate, and we’re committed to ensuring your concerns are handled thoroughly.
Warm regards,
Webafrica Crew
Webafrica's reply01 Apr 2026, 11:44
Official
Hello Sithembiso,
We completely understand how frustrating and stressful it must be to experience repeated billing issues for the past three months, especially when phone and WhatsApp support haven’t been able to resolve the matter. We acknowledge how this has affected your experience and appreciate you taking the time to share these details.
To help us address this quickly and accurately, please send us a brief description of the billing issue via a direct message on Hello Peter. Our team will review your account carefully and work with you to resolve this as soon as possible.
We sincerely appreciate your patience while we investigate, and we’re committed to ensuring your concerns are handled thoroughly.
Warm regards,
Webafrica Crew
We completely understand how frustrating and stressful it must be to experience repeated billing issues for the past three months, especially when phone and WhatsApp support haven’t been able to resolve the matter. We acknowledge how this has affected your experience and appreciate you taking the time to share these details.
To help us address this quickly and accurately, please send us a brief description of the billing issue via a direct message on Hello Peter. Our team will review your account carefully and work with you to resolve this as soon as possible.
We sincerely appreciate your patience while we investigate, and we’re committed to ensuring your concerns are handled thoroughly.
Warm regards,
Webafrica Crew