WEBAFRICA IS A NIGHTMARE

My debit order was taken off on 1 August 2022 for the incorrect amount and on the 2nd I was disconnected. I tried using the one and only means of contact ie Whatsapp (do management / exco know what is happening on this chat facility - staff end chats mid-sentence with no recourse). I have been trying for days to resolve to ZERO avail. Quite simply this is THEFT AND *****. Ghosting existing customers at will and not taking an ounce of responsibility. Here's the thing - their SALES desk (the only number available) have real people to take on new business. I have tried so hard to help them help me and still I am without a service which was paid for