1 reviews | Active since Nov 2023
Webafrica is a ****mer has no procedures in place for customer service and they don’t care about customers lively hoods
I opened an account with them cause 1 of my tenants had their services and was happy with them. When I opened my account it was the worst thing to happen to me . They never came to install the services and dispute me paying the first upfront payment and the router being delivered . I tried many times to reach out for help and nobody helped me . Every time I reach out I was getting transferred 5 to 6 times every time . They have been trying to charge me for a service I never received I even returned the router now they want me to pay for something they never gave me . They ruining my credit score , I went to the ISPA for help and they said they removed all the debt from my name yet I’m still getting chased for payment by debt collectors while they claimed to update to the ISPA . They are unprofessional and they are unreliable worst customer service experience ever .
Warm regards,
Webafrica Crew
Warm regards,
Webafrica Crew
