WebAfrica is a JOKE!

Webafrica at it again—consistently delivering an unacceptable and frustratingly poor service.

I’m paying for a 1000 Mbps down / 250 Mbps up package, yet I’m barely getting 100 Mbps at best. This isn’t a once-off issue—it happens repeatedly, especially when they conveniently become unreachable on WhatsApp. And even when you do manage to get through, you can sit on hold for hours, only to receive the same useless, scripted responses over and over again.

This is nothing short of a ripoff. What makes it worse is the complete lack of proper customer support—no real way to speak to a competent human being. It feels deliberate, like they’ve designed their system so they can ignore customers whenever it suits them. Absolutely pathetic.

This has happened far too many times, and relying on this connection while working from home is becoming impossible. There’s zero trust left—this feels like blatant service manipulation for profit.

They used to be a decent provider, but clearly they’ve grown too big and forgotten that their customers are the reason they exist.

Now comes the inevitable headache of cancelling and moving to a provider that actually delivers what they promise.

Thanks, Webafrica, for being a complete buzzkill.