1 reviews | Active since Jul 2019
Webafrica is a *******
Good day I have been requesting cancelation of my Webafrica internet services since the 2nd of November via the chat since they no longer assist via WhatsApp for 2 weeks the agents requests for my details and reason of cancelation since I cannot connect at all since I have been using the services, no one is actioning my request and I am paying for a service which is not rendered I cannot work at all which I work in very high pressure environment everyday my meetings will buffer, or end with clients, calls are dropped which means me look very unprofessional I cannot keep paying for something that is not working and there is no service offered to resolve my issue.
Hi Patricia
We understand how disruptive this has been, especially when you rely on a stable connection for your work and have repeatedly tried to request cancellation. We’ve arranged a technical support callback to troubleshoot your LTE connection and guide you through the next steps as soon as possible. We recognise the urgency and appreciate the opportunity to address your concerns.
Warm regards,
Webafrica Crew
Hi Patricia
We understand how disruptive this has been, especially when you rely on a stable connection for your work and have repeatedly tried to request cancellation. We’ve arranged a technical support callback to troubleshoot your LTE connection and guide you through the next steps as soon as possible. We recognise the urgency and appreciate the opportunity to address your concerns.
Warm regards,
Webafrica Crew