Webafrica is a ****

I moved into our new place in January to find that Vuma infrastructure has already been set up here so I contacted Webafrica because I also use them for my mothers internet. The deducted the money early January saying that they’d quickly come because the infrastructure is there, after they deducted they said we would have to wait for the month to end because the previous tenants also paid for Jan. In Feb they deducted again and brought the router but that router that I found there didn’t have a power supply and I had to go buy it. The long and short of it is my internet doesn’t connect to my laptop and phones which means I’m still spending A lot of money on data because I work from home with many zoom meetings etc. The most frustrating thing is all efforts to speak to a human have failed. I’m even thinking of cancelling my mom’s one because they don’t deserve my money. They are worse than load shedding. TV sometimes can connect but most times can’t. Poor customer service