Webafrica is a ****

We had an outage in our area, Webafrica did not inform me about it. The outage took about 3 to 4 days, and when I was supposed to be restored with Fibre internet, they did not restore. Yet other service providers had the same issue but internet was restored. I logged a call with Webafrica, smd I was told they won't be able to help I must contact Vuma to assist me. Then Vuma advised me to contact my service provider.

I contacted Webafrica again and still there was no luck until month end when I was yold that I must pay for my subscription to ve restored.

This made me angry ax I was begging for almost two weeks before end to be restored. They only care about money but their customer skills are poor. And they don't respect their customers.

I am really angry, because I canceled my subscription with them,,and i was told it will take two months to be canceled. This is totally unacceptable and really frustrating. I wish I had not subscribed with them In the first place.

Kind regards Gift