WEBAFRiCA is a ****

Good day All

I am making you aware of Webafrica, where I ordered a router and it was delivered they advised me that installation of the router will done. How ever to date nothing was done .

They quested me to connect cables and wires after my line was confirmed active by Frogfoot I did not have internet access.

They kept on saying they do not understand what is the problem up until I requested my account which I never used to be cancelled.

Frogfoot (infrastructure) confirmed that the last active line I had was from my previous service provider ever since then there no network running in the house.

Today am being told I need to pay for cancellation fee of R999.00 the network was never active for a two weeks we never had Wi-Fi working in the house from this company and am being told they will charge cancellation fee since I had the router. Am writing this email making everyone aware of the **** this company is . They are available when you buy however once you need technical support you are expected to use WhatsApp service as they will never be available for people.

My heart is bleeding as I really do not understand what am I really paying for something I never used.

I need help I will not pay that money no service was used or rendered .