Webafrica is a *******.....

I have requested cancelation on the 7th of Feb 25 and was advised needed to give 30 calendar days which according to my calculations is the 7th of March which was advised that It will be cancelled end of April. I advise I will be moving. No service for 2 months, month to month and then get advised that there is a cancelation fee of a R1000 which is never told upfront which is *********. It's April. Then when following up was advised that I can do moving house and will only pay R249 which I requested to do. When I checked my billing info i must pay for two services plus the R249 but had access to no internet. J have been awaiting a manager upto date. Requested a direct line, no assistance. Cannot subscribe to a new service provider as they refuse to release my line due a money I need to pay. I need help with a ombudsman or taking this people to task Spoken to everyone on this pathetic chat line where the whole mess happened. And when you they go back on the chat they only see what you said but not the whole request. I am irritated, no internet for 2 months already and no kne assisting. Please help me get rid of webafrica and please becareful when signing up with them. They a *******.