Webafrica is a ****

I would like to add a review on webafrica.i ordered a fibre installation from them they now refuse to install for me and say the want proof of resident since my address is wrong and all this after 3 weeks and when i ask for a refund they are refusing saying its order processing fee also but they never mentioned all this to me when i ordered in the first place when i tell them i do not have any lease agreement they saying they not going to do anything and no refund for me.stay away from webafrica