NB
Nomthandazo B
1 reviews | Active since Mar 2025
31 Aug 2026, 15:56
--- Webafrica internet service is generally good and stable
--- Webafrica internet service is generally good and stable. My Telkom LTE 10Mbps package was fast until I hit the 150GB FUP limit, then it dropped to 2Mbps which was frustrating as I thought uncapped meant true uncapped. Support team was helpful and explained the reset date is 1 Sept. Pricing is fair, but please make FUP limits clearer when advertising uncapped packages. Overall am satisfied.
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Webafrica's replyOfficial
31 Aug 2026, 15:58Hi Nomthandazo ,
Thank you for sharing such detailed and balanced feedback. We’re pleased to know that you’ve found the service dependable overall and that our support team was able to clarify how the Fair Usage Policy applies to your package. We’ll continue looking for ways to make our package information clearer while maintaining the value and reliability our customers expect.
Keep track of your connection, usage, and updates all in one place with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Warm regards,
Webafrica Crew
Thank you for sharing such detailed and balanced feedback. We’re pleased to know that you’ve found the service dependable overall and that our support team was able to clarify how the Fair Usage Policy applies to your package. We’ll continue looking for ways to make our package information clearer while maintaining the value and reliability our customers expect.
Keep track of your connection, usage, and updates all in one place with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Warm regards,
Webafrica Crew
Webafrica's reply31 Aug 2026, 15:58
Official
Hi Nomthandazo ,
Thank you for sharing such detailed and balanced feedback. We’re pleased to know that you’ve found the service dependable overall and that our support team was able to clarify how the Fair Usage Policy applies to your package. We’ll continue looking for ways to make our package information clearer while maintaining the value and reliability our customers expect.
Keep track of your connection, usage, and updates all in one place with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Warm regards,
Webafrica Crew
Thank you for sharing such detailed and balanced feedback. We’re pleased to know that you’ve found the service dependable overall and that our support team was able to clarify how the Fair Usage Policy applies to your package. We’ll continue looking for ways to make our package information clearer while maintaining the value and reliability our customers expect.
Keep track of your connection, usage, and updates all in one place with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Warm regards,
Webafrica Crew