Webafrica Increases Premiums by 15% without Informing Customers

Webafrica increased my premium by 15.5% for the month of May. I asked them if they made a mistake on VAT and they said no they did not, the increase was done due to an update they did on their system. However this was never communicated with me. Their call center agents are extremely rude, there's a person called Walter M, I don't know why they have such filth working in customer support, I have never seen anyone as disgusting as this Walter M person.

Webafrica is the worst company to deal with. Where have you ever heard a company that increases your premium with letting the customer know? Webafrica is a such a *****! Stay away from them!