WEBAFRICA - INCOMPETENCE at its FINEST!

I Cancelled this in Feb 2022 and they still deducted the premium on 1 April 2022. This was cancelled due to Webafrica not meeting their contractual obligation. I cannot pay over R1000 per month for data and then have to buy MOBILE data because their Network does not work properly. I returned the router at my cost as well.

I received proof of cancellation and then the debit order goes off on 1 APRIL AGAIN!!!!!!!!!!

I had to go to the bank to reverse this debit order at my OWN cost (time, petrol, parking)

Now they want to hand me over because I dared to reverse money NOT due to them.

They appear to have lost their ability to use their phones to call their customers, little keyboard warriors hiding behind WhatsApp!

NO RECOURSE for their **** poor service!